Privacy policy

Last updated: May 18, 2026

This Privacy Policy describes how DogHappyLucky ("we", "us", or "our") collects, uses, and shares your personal information when you visit, use, or make a purchase from doghappylucky.com.

1. INFORMATION WE COLLECT

Personal Information You Provide:
- Name, email address, phone number, and mailing address
- Billing and shipping address
- Payment information (processed securely by our payment processors)
- Order history and account preferences
- Communications with our customer service team

Automatically Collected Information:
- IP address, browser type, and device information
- Pages visited, time spent on the site, and click behavior
- Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION

We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send marketing emails (if you opt in)
- Improve our website and product offerings
- Detect and prevent fraud
- Comply with legal obligations

3. HOW WE SHARE YOUR INFORMATION

We share your information only with:
- Service providers (Shopify, payment processors, shipping carriers, email marketing platforms)
- Legal authorities, when required by law
- Business successors, in the event of a merger or acquisition

We do not sell your personal information to third parties.

4. COOKIES

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some site features may not function properly.

5. YOUR RIGHTS

Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data

To exercise these rights, contact us at doghappylucky@gmail.com.

6. DATA SECURITY

We implement industry-standard security measures, including SSL encryption and secure payment processing through Shopify Payments and other certified processors.

7. DATA RETENTION

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

8. CHILDREN'S PRIVACY

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date.

10. CONTACT US

DogHappyLucky
1210 Montauk Hwy, Unit A
Copiague, NY 11726
Email: doghappylucky@gmail.com
Phone: (631) 482-5696